1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, keeping you logged in, and analyzing how you use our platform.
2. How We Use Cookies
We use cookies for the following purposes:
- Essential Cookies: Required for the platform to function (login, shopping cart, security)
- Performance Cookies: Help us understand how visitors use our platform
- Functionality Cookies: Remember your preferences and settings
- Analytics Cookies: Collect information about platform usage
3. Types of Cookies We Use
3.1 Essential Cookies
These cookies are necessary for the platform to work properly:
next-auth.session-token: Keeps you logged in
next-auth.csrf-token: Security protection
Duration: Session or 30 days
3.2 Performance Cookies
These cookies help us improve our platform:
Analytics: Track page views and user behavior
Error Tracking: Identify and fix technical issues
Duration: Up to 2 years
3.3 Functionality Cookies
These cookies remember your preferences:
Language Preference: Your selected language
PWA Install Prompt: Whether you dismissed the app install prompt
Duration: Up to 1 year
4. Third-Party Cookies
We use services from trusted third parties that may set cookies:
- Paystack: Payment processing (required for transactions)
- Google OAuth: Social login (if you choose to use it)
These third parties have their own privacy policies governing their use of cookies.
5. Managing Cookies
You can control and manage cookies in several ways:
5.1 Browser Settings
Most browsers allow you to:
- View and delete cookies
- Block third-party cookies
- Block all cookies
- Clear cookies when you close your browser
5.2 Browser-Specific Instructions
Chrome: Settings → Privacy and security → Cookies
Firefox: Settings → Privacy & Security → Cookies
Safari: Preferences → Privacy → Cookies
Edge: Settings → Privacy → Cookies
Note: Blocking essential cookies will prevent you from using certain features of our platform, including logging in and purchasing tickets.
6. Local Storage
In addition to cookies, we use browser local storage to:
- Cache event data for faster loading
- Store PWA install prompt preferences
- Enable offline functionality
Local storage data remains on your device and is not transmitted to our servers unless you perform an action (like purchasing a ticket).
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology or legal requirements. We will notify you of significant changes by updating the "Last updated" date at the top of this page.
8. Contact Us
If you have questions about our use of cookies, please contact us:
Email: privacy@iventicks.com
Support: support@iventicks.com
More Information
For more information about how we protect your privacy, please read our: